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Kaiser House Hotel is an exclusive property where every guest reservation is both important and special to us.

If your travel plans change and you must cancel your reservation, please call us at least fourteen (14) days prior to your arrival date. Please understand that we are a small property and cancellations affect us greatly. In the unlikely event that you must cancel with less than fourteen (14) days notice, you are responsible for 50% of your entire reservation, unless we are able to rebook your room.

If a cancellation is made within three (3) days of your arrival, you decide to shorten your stay, or check out early, you are responsible for 100% of your reservation, unless we can rebook your room. 

Please note that we are not currently an ADA capable facility. All of our rooms are located on the second floor of our building accessed by 20 steps with no elevator available.

Rates and policies are subject to change and vary during high impact periods and special requests.

A 30-day cancellation notice is required on whole property bookings and for some holidays and special events.

Check-In: 3:00pm MST to 5:00pm MST. Prearrangement is required for early or later check-in.

Check-Out: Prior to 10:30am MST. There is a $25 fee for each additional hour past check-out.

Kaiser House Hotel is a smoke-free property; however, designated outdoor smoking areas are available. We ask that guests be courteous of non-smoking guests when using the outdoor smoking areas. Violation of this policy will result in a charge to your credit card for cleaning and damages.

Damaged or missing items result in a charge to your credit card at replacement cost.

No Pets. Sorry, we do not permit pets inside the facility. Please make arrangements to board your pet(s) prior to arrival.

A credit card is required to secure your reservation. Full payment is required upon check-in.

We accept cash (USD), money orders, cashier's checks, Visa, Discover, MasterCard, and American Express. Personal checks accepted with prior approval.

Hotel Policy

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